Regularly processed orders take around 5-7 days to arrive… however, with COVID-19 Canada Post delays, we cannot guarantee your ETA. You'll receive a confirmation email with delivery details and your tracking number.
We rep our roots by shipping with our friends at Canada Post.
Why thank you for asking! You can pick up from us personally in St. Thomas, Ontario, Canada. If you often find yourself near Tillsonburg or London, ON, please email email@example.com, and we can arrange a pickup near either of these fine municipalities.
For more info, please visit our shipping policy page here.
Yes and no…
Requests for returns or exchanges must be made within 7 days (weekends included) of receiving your order and you are responsible for the return shipping costs. Orders that were picked up must be returned to the pick up location within 7 days of receiving the order.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Hats and sale items items are non-refundable, no exceptions.
Returns are for faulty and damaged products only.
You may be eligible for an exchange IF the product is still in stock, which cannot be guaranteed.
Your refund payment will not be processed until the package has been received and inspected.
Perishable goods such as food cannot be returned. Also, electronic products cannot be returned with no exceptions.
Please refer to the Refund and Exchange Policy here for more detailed information on returns and how to process them.
If the item is still on the website but is indicated as "sold out", that means we do intend on restocking that item. If you want more specific information about when items will be restocked and to place a preorder, please email firstname.lastname@example.org
Although we love these products, they may not be for everyone! Please consult with your healthcare provider before purchasing and consuming. It is the consumer's responsibility to take these measures before purchasing and consuming any consumable products.
Yes! Below are links to size charts for the clothing but please note that everything is considered unisex.
Despite being located in Ontario, Canada, Simply Nic 1:1 Nutritional Coaching is offered digitally, meaning you can receive a personalized kick start to your health journey no matter where you live in North America. Coaching is offered in English, in Eastern Time Zone and in CAD.
The coaching subscription is essentially a payment plan. You will be automatically billed each month for the duration of the program you chose. Failure to do so will result in the immediate termination of coaching support. By signing up for one of the packages you agree to the Terms and Service and Refund Policy.
We all have different needs and goals which is why I created different programs. If you are unsure of what program is best for you, email email@example.com to set up a FREE discovery call.
Did we miss something? You can always contact us through our contact page or via firstname.lastname@example.org.