PAYMENT METHODS

How do I pay for digital products?

Use your PayPal account or credit card for eBooks and menu plans. If that doesn't work for you, email info@simplynicnutrition.com. E-transfers, cheques and cash may be accepted in some cases! 

How do I pay for physical merchandise?

Use your PayPal account or credit card in the shop. If you prefer to pay cash, cheque or e-transfer, that is fine! Email info@simplynicnutrition.com to place your order!

How do I pay if I am a U.S. customer?

If you are a U.S. customer, please use the PayPal option. You don't need an account. If you use the other options, your order will be cancelled. If you have questions about payment options, please contact us.

PROMO CODES

My promo code isn't working. What do I do?

Be sure you are using all uppercase letters. If that doesn't work please email info@simplynicnutrition.com

BOOKINGS

How do I book & pay for workshops and coaching sessions?

Send an email to info@simplynicnutrition.com to book your session. Cash, cheques and e-transfers will be accepted prior to, or at first session/event.

REFUNDS & EXCHANGES

Can I get a refund?

Digital products, services, menu plans, event tickets, tank tops, sweaters, shirts, sweaters and tote bags are NOT eligible for refunds, no exceptions. If you have concern about a product or service then please email info@simplynicnutrition.com

Credits will be given in certain circumstances. 

Please read the full refund policy here.

Can I exchange my shirt/sweater/tank for a different size?

Yes, exchanges can be placed but additional shipping will be at the customer's expense. Email info@simplynicnutrition.com

SHIPPING

Where do you ship?

Currently, only within Canada and the United States. If would like a product but live outside of these countries, please email info@simplynicnutrition.com to see if this is an option for you!

What are the shipping costs?

Costs dependant on weight.

All digital products are free shipping.

I live in the area. Can I pickup my product to save on shipping?

Absolutely! Send an email at info@simplynicnutrition.com to arrange a pickup. Payment will need to be given prior to or at pickup, no exceptions.

Pickup locations: Tillsonburg and London, Ontario Canada

SIZING GUIDE

I am not sure what size I am in a tank top/sweater/t-shirt. How do I find my best fit?

Please take a look at each image to see the size each model is wearing. Also, be mindful that some items are unisex so adjust your sizing accordingly. Size and fit also depends on personal preference (i.e. tight versus loose fitting)

For sweaters please scroll down to "men's sweatshirts" in this link

For t-shirts please refer to "men's/unisex" in the chart in this link

Hats are: 3 ⅛" High, low profile with a curbed visor. For specific sizing please refer to the OFSA sizing at the bottom of the page in this link

STOCK

I really wanted a certain item that isn't in stock. Can I still get it?

You may be in luck! Check the shop often or email info@simplynicnutrition.com to find out when certain products will be restocked!

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Copyright © 2019 Simply Nic Nutrition | info@simplynicnutrition.comLondon, Ontario, Canada